Privacy Policy

Last updated: July 6, 2026

Information We Collect

When you schedule a consultation, we may collect:

• Contact information — your name, email address, and phone number.
• Employment information — your employer’s name and type, your employment status, the reason your employment ended (if applicable), and the general salary range you select.
• Appointment details — the office, attorney, date, and time you choose.
• Payment information — consultation payments are processed by PayPal. Your card details are submitted directly to PayPal and are not collected or stored on our servers. We receive only a confirmation of payment and limited transaction details.
• Technical information — standard log data such as your IP address and browser type, used to keep the service secure and functioning.

How We Use Your Information

• To schedule, confirm, reschedule, or cancel your consultation.
• To evaluate whether your matter is one our firm can assist with, and to communicate with you about it.
• To process your consultation payment through our payment processor.
• To send you an attorney referral list if you request one.
• To send appointment confirmations, reminders, and related communications by email or text message.
• To operate, maintain, secure, and improve our services, and to comply with our legal and professional obligations.

Text Messages

If you provide a phone number, we may send you text (SMS) messages related to your consultation — such as confirmations, reminders, and scheduling updates. These messages are transactional only; we do not send marketing or promotional text messages. Message and data rates may apply, and message frequency varies based on your appointments. You can opt out at any time by replying STOP to any message; reply HELP for help. Opting out of text messages will not affect your ability to receive service-related communications by email or phone.

How We Share Your Information

We do not sell your personal information. We share it only as needed to provide our services or as required by law, including with:

• Service providers that help us operate the scheduling tool — for example, our payment processor (PayPal), video-conferencing provider (Zoom), calendar and email providers, and text-messaging provider.
• Our attorneys and staff, so they can prepare for and conduct your consultation.
• Legal and regulatory authorities, when we are required to do so by law or to protect our rights, our clients, or the public.

Data Retention

We keep the information you provide for as long as necessary to fulfill the purposes described in this policy, to comply with our legal, professional, and recordkeeping obligations, and to resolve disputes.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Confidential Information

Please do not submit sensitive, confidential, or time-sensitive details about your legal matter through the scheduling form. Submitting information through this tool does not create an attorney-client relationship (see our Terms of Service).

Children’s Privacy

This scheduling tool is intended for adults and is not directed to children. We do not knowingly collect personal information from children.

Your Choices

You may contact us to ask about the information we hold about you or to request corrections. You may opt out of appointment text messages by replying STOP to a message, or contact our office for assistance.

Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), gives you certain rights regarding your personal information. This section applies to the extent the CCPA applies to us and to your information.

Categories of personal information. In the past 12 months, we may have collected the following categories of personal information (as defined by the CCPA):

• Identifiers — such as your name, email address, phone number, and IP address.
• Customer records — such as your phone number and payment confirmation information.
• Professional or employment-related information — such as your employer, employment status, reason for separation, and salary range.
• Commercial information — such as consultations you scheduled or paid for.
• Internet or network activity — such as standard log data about your use of the scheduling tool.

We collect this information from you directly and, in the case of technical data, automatically through your use of the tool. We use and disclose it for the purposes described in “How We Use Your Information” and “How We Share Your Information” above. We may collect professional/employment-related information that can reveal sensitive details about your legal matter; we use such information only to evaluate and provide the consultation you request and for the related purposes described in this policy.

Sale or sharing of personal information. We do not sell your personal information, and we do not share it for cross-context behavioral advertising, as those terms are defined under the CCPA.

Your rights. Subject to certain exceptions, California residents have the right to:

• Know the categories and specific pieces of personal information we have collected about you, and the categories of sources, purposes, and third parties with whom we share it.
• Request that we delete personal information we collected from you.
• Request that we correct inaccurate personal information we maintain about you.
• Opt out of the sale or sharing of your personal information (note: we do not sell or share it).
• Limit the use and disclosure of sensitive personal information (note: we use such information only as permitted for providing our services).
• Not receive discriminatory treatment for exercising any of these rights.

To exercise any of these rights, contact us using the information in the “Contact Us” section below. We will verify your request, and you may use an authorized agent to submit a request on your behalf. We will not discriminate against you for exercising your CCPA rights. Note that certain information related to legal services may be subject to professional obligations and other legal exceptions that limit these rights.

California Online Privacy Protection Act (CalOPPA)

In accordance with CalOPPA, we make the following disclosures for California residents who use our online scheduling tool:

• The categories of personal information we collect and the categories of third parties with whom we may share it are described in “Information We Collect” and “How We Share Your Information” above.
• You may review and request changes to the personal information you provide by contacting us using the information in the “Contact Us” section.
• When we make material changes to this Privacy Policy, we will post the updated policy on this page and revise the “Last updated” date at the top.

“Do Not Track” signals. Some browsers offer a “Do Not Track” (DNT) setting. Because there is not yet a common industry standard for how to respond to DNT signals, our scheduling tool does not currently respond to them. We do not authorize third parties to collect personally identifiable information about your online activities over time and across different websites when you use our tool.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, contact Rob Wiley, P.C.:

• Phone: (214) 528-6500
• Email: privacy@robwiley.com
• Mailing address: 2613 Thomas Ave, Dallas, TX 75204